# IT Service Bundles

> Explore our IT service bundles: Essentials, Enhanced, and Complete. Transparent pricing and comprehensive managed services for UK SMEs.

Source: https://stiperstone.uk/bundles

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Essentials, Enhanced and Complete

Transparent, predictable IT support packaged to suit the exact stage your business is at. Scale up seamlessly as your organisation grows.

## Essentials

Foundational IT support and baseline security to keep smaller teams running smoothly.

per user, per month

### Services included

#### IT Support

- Remote Helpdesk Support (9am - 5pm)
- SLA: 4-hour response for critical issues
- Standard user onboarding & offboarding

#### Cyber Security

- Next-gen Antivirus (Endpoint Protection)
- Automated patch management (OS only)
- Basic email filtering

#### Infrastructure

- Device health monitoring
- Basic Microsoft 365 tenant administration

## Enhanced

Comprehensive management, advanced security, and faster responses for growing businesses.

per user, per month

### Services included

#### IT Support

- Remote & On-site Support (24/7/365 option)
- SLA: 1-hour response for critical issues
- VIP user priority routing

#### Cyber Security

- Managed EDR/MDR solutions
- Automated patching (OS & Third-party apps)
- Advanced email threat protection
- Quarterly vulnerability scanning

#### Infrastructure

- Proactive server & network monitoring
- Advanced Microsoft 365 & Azure admin
- Quarterly IT strategy reviews

## Complete

Fully outsourced IT department offering enterprise-grade security and strategic guidance.

per user, per month

### Services included

#### IT Support

- 24/7/365 Unlimited Support (Remote & On-site)
- SLA: 15-minute response for critical issues
- Dedicated Technical Account Manager

#### Cyber Security

- 24/7 SOC (Security Operations Centre)
- Zero Trust architecture implementation
- Simulated phishing & user training
- Annual penetration testing

#### Infrastructure

- Complete cloud & on-prem infrastructure management
- Continuous performance optimisation
- Virtual CIO (vCIO) strategic planning

* Ask us about discounts available for your size of user base.

### Sector-specific bundles

Packages tailored for education, hospitality, legal, non-profit, and manufacturing.

### Explore individual services

Prefer to build your own? Browse our full range of managed IT services.

## Let's find the right fit for your team.

Book a meeting to discuss your current setup and explore how our service bundles can reduce complexity and improve security.